What can I do if I think the Los Angeles County Sheriff’s Department did something wrong or I want to compliment the Department?
You may file your commendation or complaint directly with the Department or with the Office of Inspector General.
What if the commendation or complaint is not about a deputy, but about how the Department does things?
You may make a policy commendation or complaint in the same manner as any other commendation or complaint. These are very helpful in identifying issues in the Department.
Can anyone make a commendation or complaint?
Yes. Anyone and everyone.
How do I file a commendation or complaint?
You may file your commendation or complaint with the Department by going to your nearest Sheriff’s Station.
You may file your commendation or complaint through the Office of Inspector General’s web-site or by mail to the Los Angeles County Office of Inspector General, 312 S. Hill St., Los Angeles, CA 90013.
You may file your commendation or complaint with both the Department and the Office of Inspector General.
If I am complaining about a deputy, do I have to know the name or badge number of that deputy?
No. You may file a complaint even if you don’t know who the deputy is. It is very helpful in identifying a deputy if you include in your complaint as much information as possible, such as where and what time you saw the deputy, what the deputy looked like, how the deputy was dressed, what the deputy said and whether any one was given a “ticket” or was arrested.
What happens when I file a complaint?
This depends upon whether you file your complaint with the Department or with the Office of Inspector General.
If you file your complaint with the Office of Inspector General you will be asked whether you want to keep the complaint confidential or whether you want your complaint investigated.
If you want your complaint investigated, the Office of Inspector General forwards your complaint to the Department, which conducts the investigation. The Office of Inspector General monitors how the Department conducts the investigation to make sure the investigation is thorough and objective.
If you want to keep your complaint confidential, the Office of Inspector General records your complaint and monitors the Department to determine if there is other misconduct similar to the misconduct you complained about.
The Office of Inspector General keeps track of all commendations and complaints. Even confidential complaints are very helpful in identifying areas in which the Department can be improved.
Can you tell me what happened to my complaint?
If the complaint is about a deputy, either the Department or the Office of Inspector General can tell you when the investigation has been completed. However, the law does not permit the Department or the Office of Inspector General to tell you about the details of the investigation or what its outcome was.
If I received a ticket or was charged with a crime, will filing a complaint affect the case against me?
The Office of Inspector General cannot give you legal advice or represent you. If you have a lawyer you should consult with your lawyer about this.